Managing a Cross-Functional Team

By: The man is Mike Figliuolo.

This is the length of the story. 1h 9m

It was released. April 26,

Description:

A cross-functional team is a group of people with different functional expertise working toward a common goal. Cross-functional teams can be difficult to lead because everyone has their own priorities. Team demands compete with the day-to-day demands that team members face from their own departments, and the team leader often has to rely more on influence than direct control. In this course, leadership trainer and executive coach Mike Figliuolo outlines the skills needed to manage a cross-functional team, explains how to communicate effectively with team members, and shares how to resolve conflict when it arises.

Topics include:

• What is a cross-functional team?
• Challenges of building a cross-functional team
• Setting direction
• Allocating and prioritizing work
• Motivating people
• Resolving conflict
• Identifying possible problems
• Leading effective meetings
• Communicating in a team
• Resolving common forms of conflict

Contents:

• Introduction
• 1. The What and Why of Cross-Functional Teams
• 2. The Cross-Functional Team Leader
• 3. Cross-Functional Team Communication
• 4. Resolving Cross-Functional Team Conflict
• Conclusion

Author:

The man is Mike Figliuolo. He is the founder and managing director of thoughtLEADERS, a professional services training firm. He is a nationally recognized speaker on topics of leadership, communications, decision-making, problem solving, and other critical business skills. Mike was a combat arms officer in the US Army. He was an assistant professor at Duke University, a consultant at McKinsey & Company, and an executive at Capital One and Scotts Miracle-Gro before founding his own company. He is the author of One Piece of Paper: The Simple Approach to Powerful, Personal Leadership and Lead Inside the Box: How Smart leaders guide their teams to exceptional results. The programs that Mike teaches can be found at www.thoughtleadersllc.com.

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