Jill Griffin – Building Customer Loyalty
Jill Griffin – Building Customer Loyalty
Digital Download: You will receive a download link via your order email after successful payment.
Do loyal customers still exist in our wired world? Yes, but you have to work to keep them. In this course, customer-loyalty expert and best-selling author Jill Griffin outlines a three-step process for understanding who your best customers are and how to keep them loyal
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Description
Building Customer Loyalty
This is the length of the story. 43m 10s.
There is a date. Sept 3, 2014).
Do loyal customers still exist in the wired world? You have to work to keep them. In this course, customer-loyalty expert and best-selling author is going to explain a three-step process for understanding who your best customers are and how to keep them loyal. The first step in building customer loyalty is to know who your best customers are. She shares proven customer-retention techniques, using examples from large, successful organizations, and shows how you can learn from their buying behavior. Customer-loyalty practices can be embedded into every level of your organization.
Contents:
0. The introduction is about something. 1. Identifying your best customers 2. You can leverage your best customers. 3. Customer loyalty is interfered with. 4. Conclusion.
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