Build a Call Center using Amazon Connect
Build a Call Center using Amazon Connect
Build a Call Center using Amazon Connect
Product Delivery: You will receive a download link via your order email
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Description
BUILD A CALL CENTER USING AMAZON CONNECT
What you will learn.
Amazon Connect can be used to create a contact center.
There are requirements.
None
There is a description.
You will learn how to build a contact center with the help of this course. An easy to use graphical interface is provided by Amazon Connect. Setting up a small contact center environment to meet the needs of a small business is the focus of the course. It’s not like it’s like it’s like it’s like it’s like it’s like it’s like it’s like it’s like it’s like it’s like it’s like it’s like it’s like it You will learn the following. There is a toll free number of a direct inward dial telephone number. How to set up an interactive voice response menu. Hours of operation should be set up. Route calls are based on the option selected. From the IVR menu, you can transfer calls to internal and external parties. Music on hold for callers. And a lot more.
Who this course is for?
Small business owners. Entrepreneurs. Engineers and architects. The call center has administrators. Technology lovers.
Delivery Method
– After your purchase, you’ll see a View your orders link which goes to the Downloads page. Here, you can download all the files associated with your order.
– Downloads are available once your payment is confirmed, we’ll also send you a download notification email separate from any transaction notification emails you receive from nextskillup.com.
– Since it is a digital copy, our suggestion is to download and save it to your hard drive. In case the link is broken for any reason, please contact us and we will resend the new download link.
– If you cannot find the download link, please don’t worry about that. We will update and notify you as soon as possible at 8:00 AM – 8:00 PM (UTC 8).
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