Collection: Management, Leadership, Career Training…

Below is a themed index of what’s inside

Leadership

The introduction to leadership skills. Know your motivation to lead. Tools for increasing your leadership motivation. The hidden asset is optimism. Information is an inspiration. Leading from the front is what winning expert power is all about. Leadership styles are used for the situation. The managerial grid is about balancing task and people oriented leadership. What should we do with it? Humility is the most beautiful word in the English language. Being accountable to yourself in leadership is called I Swear by Apollo. The dimmer switch of performance is called a leader’s mood. A bit of perfume is giving praise. Unleashing purpose is achieved through mission statements and vision statements. Finding a fair compromise is a win-win negotiation. Prepare your best response to the unexpected. Cross Cultural Leadership is a type of leadership. Understanding workplace values around the world is one of Hofstede’s cultural dimensions. Working in Virtual Teams overcomes time and space. Maximizing people without authority is what Leading Equals does. Learning how to manage former peers is now you’re the boss. Identifying and developing leaders in your organization is called Building Tomorrow’s Leaders. The 100-Mile Walk was written by Sander and Jonathan Flaum. What Happy Companies Know is a book by Dan Baker. Revved! and Monday Morning Mentoring. The uncertainty factor is related. Keeping envy out of the workplace is what The Green-Eyed Monster is about. Bite-Sized Training is a type of delegation. What is your point of view? Bite-Sized training is used to improve productivity. Rodd and James K Harter wrote The Elements of Great Managing. Bite-Sized training is used to build expert power. Ram Charan wrote Know-How. Cal Crow is an expert interviewer. Peter Drucker wrote The Effective Executive. Tom Morris wrote If Harry Potter Went to General Electric. The learning stream has a mindset for success. The book is called Think Big, Act Small. Kathy McKee is an expert on leading people through disasters. Now is the time to lead! There is a learning stream. Book Insight is written by Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, and Al Switzler. Bite-Sized Training is used for training non-trainers. Heather McLeod Grant is an expert on high impact non-profit organizations. Dale Carnegie wrote How to Win Friends and Influence People. Gary Hamel wrote The Future of Management. Chris Flett is an expert on what men don’t tell women about business. The book is called Results That Last. The book is called myself and Other More Important Matters. Bite-Sized training is used for recruiting skills. Adrian Furnham wrote Head and Heart Management.

Team Tools

How well do you and your team work together? The core skills needed to manage your team are Team Management Skills. Helping new teams perform effectively is called forming, Storming, Norming, Performing. Group formation is understood and accelerated by the Cog’s Ladder. Understanding team roles can improve team performance. Positive and negative group behavior roles are identified by Benne and Sheats. Team Charters is about getting your teams off to a great start. Know what to ask when hiring people. Assessing how an employee will perform on the job is called the Inbox/In-Tray Assessment. New team members get off to a great start. Help your team reach peak performance by understanding developmental needs. Making sure your team is properly trained is the training needs assessment. The coaching team members are trying to improve their performance. Understanding how to help effectively is one of the six categories of intervention. Succession Planning transfers key knowledge, skills and abilities. Promoting people to a level of incompetence is avoided by the Peter Principle. Performance Management and KPIs are linked to vision and strategy. Key factors for building a motivated team can be found in How Good are Your Motivation Skills? Maximizing people by aligning their objectives with the goals of the organization is called management by objectives. Staying in touch with your team is management by wandering around. Pick the right team. Helping people understand and enforce rules is why the rules are there. Team effectiveness can be improved by analyzing daily activity. How, when, why are successful delegations. Helping team members excel on their own is avoiding Micromanagement. There is a delegation dilemma. Bite-Sized Training is a method of motivating your team. Learn how to motivate your team with Herzberg’s motivators and hygiene factors. Expectancy Theory can be used to motivate your team. The Ice Breaker’s Easing group contribution. Building a happier, more satisfied team is a part of the pyramid. Theory X and Theory Y are about team member motivation. The priorities in people’s needs are understood by the ERG Theory. Increasing job satisfaction is the topic of job enrichment. Getting real and living the We in team is what Building the Trust of Your New Team is about. Building stronger teams by facing your differences is what Resolving Team Conflict is about. Re-Engaging Team Members is turning negative into positive. Is it lack of ability or low motivation that causes poor performance? Performance Agreements are used to increase personal accountability. The Equity Theory balances employee inputs and outputs. Managing high performance with high expectations is pygmalion motivation. The Power of Nice is an expert interview with Robin Koval. The expert interview with Dr Gary Namie. The expert interview is Creating We, with Judith Glaser. Stephen M R Covey wrote The Speed of Trust. Bite-Sized Training is a type of delegation. Secrets of coaching for exceptional performance is an expert interview. Bite-Sized Training is giving feedback. Cultural Barriers to Change is moving to a high performance culture. Rodd and James K Harter wrote The Elements of Great Managing. Are you getting along? Robert Critchley is an expert in wire or rust. Who do I blame? Toyota Talent is a book by Jeffrey K Liker and David P Meier. Team building is done with bite-sized training. Bite-Sized training is used to deal with conflict. You can manage your team. The book is called Telling Ain’t Training. The book is called X-Teams, by Deborah Ancona and Henrik Bresman. Working with You is Killing Me is an expert interview. The book is called Don’t Just Do Something, Stand There! The Learning Stream contains Manage Change. Chester Elton is an expert on using recognition to drive performance. Interview with a person. Handling politics is a learning stream. Bite-Sized Training is used for training non-trainers. Dale Carnegie wrote How to Win Friends and Influence People. The coaching clinic is on the defensive. The expert interview is Do I Kiss, Bow or Shake hands? Don’t take it personally. Developing People is a learning stream. What is Human Resource Management? Bite-Sized training is used to build effective teams. Bite-Sized training is used for recruiting skills. John G Miller wrote The Question Behind the Question. Making Work Fun is an expert interview.

Strategy Tools

PEST Analysis is about understanding the big picture. Porter’s Diamond is a way to reflect national strengths and weaknesses. There are strengths, weaknesses, opportunities and threats. The TOWS Matrix is used to develop strategic options. Choosing your route to competitive advantage is one of Porter’s Generic Strategies. Understanding power in a situation is one of Porter’s five forces. The analysis is about finding your competitive position. Building sustainable competitive advantage is the core competence analysis. The strategy clock makes sense of eight competitive positions. Exploring different futures is the scenario analysis. It is possible to achieve excellence in the things that matter. Customer experience mapping is about seeing your business through the eyes of your customers. Ensuring that all parts of your organization work together is part of the McKinsey 7S framework. The ADL Matrix shows how industry position affects your strategy. Aligning the drivers of high performance is part of the congruence model. Understanding rites and rituals in corporate culture is part of Deal and Kennedy’s Cultural Model. Aligning your organization’s culture with strategy is on The Cultural Web. The Ansoff Matrix is used to understand the risks of different options. The best way to get the greatest return is using the Boston Matrix. The things that really matter for success are identified as Critical Success Factors. Business Process Reengineering uses radical change to improve organizational performance. The Greiner Curve is used to survive crises that come with growth. Keeping control of your sales funnel is what the sales funnel is about. Understanding how to position your market offering is part of the marketing mix. Understanding different customer needs is a market segment. Managing your product to maximize success is part of the product life cycle. Keeping your marketing message fresh is the Product Diffusion Curve. Jack Welch is the author of Book Insight. Getting it right the first time is zero defects. Gaining the full benefits of continuous improvement is called kaizen. The goal is to create efficiency in the workplace. JIT is Reducing inventory, minimizing waste, and responding to your customers. Quality at every level is delivered by Total Quality Management. The 14-Point Philosophy is a recipe for total quality. A pyramid of purpose is a communication strategy. Steering everyone in the right direction is what the Hoshin Planning System is about. The Balanced Scorecard is used to motivate employees. Measuring your organization’s wider impact is called The Triple Bottom Line. It is possible to achieve much more with the same effort. Understanding the components of future success is a practical business planning topic. Murphy’s Law is about expecting the unexpected. Chip and Dan Heath wrote Made to Stick. James McGregor wrote One Billion Customers. Bite-Sized training is used for managing change. Bite-Sized training is used for negotiation skills. Bite-Sized Training can help you sell your idea. Kathy McKee is an expert on leading people through disasters. Think strategically. Nassim Nicholas Taleb wrote Fooled by Randomness. Executing Your Strategy is a book by Mark Morgan. Thomas Pyzdek is an expert in Six sigma. What is finance management?

Problem Solving

Problem Solving Skills There are different elements that contribute to a problem. Getting quickly to the root of a problem is one of the reasons. Extracting maximum information from facts is appreciation. Feeding experience back into problem solving is what using aides memoire is about. Break problems down into manageable parts. The concept fan widens the search for solutions. There is an affinity diagram that organizes ideas into common themes. Understanding the root cause of problems is part of Cause & Effect Analysis. An analysis of a problem’s origins. Understanding the way factors interact is one of the systems diagrams. Flow Charts are used to understand and communicate process flows. Writing a procedure is making sure things are done correctly. Improve processes in your organization with the Swim Lane Diagrams. As a team, storyboarding involves planning and checking a process. Spotting problems before a solution is implemented is called Failure Mode and Effects Analysis. Drawing good conclusions. How to avoid Logical Fallacies. Rules of thumb are used in heuristic methods. Problems can be solved by looking at what is going right. The Straw Man concept is to build it up, knock it down and come up with a solution. Bite-Sized Training is a method of problem solving. Simplex is a problem solving process. Barry Nalebuff and Ian Ayres wrote Why Not. There is a learning stream called Solve and Decide. Simplex is a problem solving process.

Decision Making

Decision Making Skills Bite-Sized training is how to avoid decision making paralysis. Which changes to make is Pareto analysis. Weighing the pros and cons of a decision is interesting. Making a choice balancing many factors is a grid analysis. Working out the relative importance. Choosing by weighing up many subjective factors is an analytic hierarchy process. Pressures for and against change are analyzed in force field analysis. Predicting expected outcomes is what decision trees are about. The best strategic way forward is the topic of the Quantitative Strategic Planning Matrix. The Vroom- Yetton-Jago decision model is deciding how to make a decision. Evaluating the risks that you face is a risk analysis. Understand your risk profile and make better decisions. Cash Flow Forecasting is testing the viability of a project. Uncertainty and risk are brought into forecasting. Simple financial decision making with cost/benefit analysis. Critical thinking develops the skills for successful thinking. The unexpected consequences of a decision are identified in impact analysis. The Ladder of Inference avoids jumping to conclusions. Common flaws in decision making are avoided in Blindspot Analysis. Six thinking hats are used to look at a decision from all points of view. Making unbiased, risk assessed decisions is what the Kepner-Tregoe Matrix is about. Choosing between many options is multi-voting. Prioritizing issues and projects to achieve consensus is aNominal Group Technique. Making better group decisions using theladder technique. It is possible to achieve well thought-through consensus among experts. Group decision making can have fatal flaws. Michael Useem wrote The Go Point. Is it the right choice? Chip and Dan Heath wrote Made to Stick. Bite-Sized training uses decision trees. Bite-Sized training is used for project evaluation and financial forecasting. Good decisions are made under pressure. Understanding how people’s values may affect their decision making is called Spiral Dynamics. The Coaching Clinic encourages you to choose.

Project Planning

Project management skills Estimating time accurately is a key to project success. The Logical framework approach is used to plan robust, coherent, successful projects. Work breakdown structures are used to map out the work within a project. There are action plans for small scale planning. Simple projects are scheduled. More complex projects are planned and scheduled on the gantt charts. Planning more complex projects is Critical Path Analysis. Getting better terms with a competitive bidding process is what the request for proposal documents is about. Getting your project off to a great start is what the project initiation documents are about. Keeping projects on track by monitoring significant check points is the project milestone reporting. Plan-Do-Check-Act is about implementing new ideas in a controlled way. Learning to prioritize risks is the risk impact/probability chart. There is a planning process for middle-sized projects. Large projects and programs are planned. Making organization change happen is known as change management. Lewin has a model for understanding the three stages of change. Project Dashboards are used to communicate project progress. Winning support for your projects is the Stakeholder Analysis. Winning support for your projects is stakeholder management. Structuring accountabilities for maximum efficiency and results is what the RACI Matrix is about. Influence Maps shows where the power is in your projects. The change curve is used to accelerate and improve change. An integrated approach to change is called Leavitt’s Diamond. Unraveling the dynamics of organizational change is the Burke-Litwin Change Model. Implementing change powerfully and successfully is what Kotter’s 8-step change model is about. Knowing what not to do is why change can fail. Aligning organizational structure with business goals is an organizational design. Words are used in project and program management. Bite-Sized training is used for stakeholder management. Bite-Sized Training is a winning support for your project. Bite-Sized training is used for planning small projects.

Manage Time

The introduction to time management. Activity logs show how you spend your time. The key to efficiency is to do lists. Planning the best use of time is effective scheduling. Job analysis is used to manage work overload. How to achieve your dreams is a personal goal setting. Locke has a theory about goal setting. There are five golden rules of goal setting. Goal setting using backward planning. Richard J Leider and David A Shapiro wrote a book about packing your bags. Understanding the real value of your time is costing your time. Beating Procrastination will help you manage your time. Get it done. Why can’t I just do it? How to stop the coaching clinic from happening. Managing Interruptions is to maintain focus. Control your time. Maximizing productivity through improved focus is what In Flow is about. The urgent/ important matrix uses time effectively. Action Programs are becoming well organized. The (P) is an action priority matrix. Making the best use of your time and resources is known as prioritization. Bite-Sized Training is how to prioritize. Why can’t I say no? Identifying your goal for greater achievement is called treasure mapping. Make your schedule work. Enjoy the time for fun. Managing your documents… and your time… is the art of filing. Planning for a year of achievement is one of the New Year’s Resolutions. Bite-Sized Training is used to beat the Time Bandits. How good is your time management? Mike Song is an expert on managing email. The coaching clinic is about decluttering. Overcoming Procrastination is Bite-Sized Training. The Art of Being is a coaching clinic. It’s important to get productive. There is a learning stream. The learning stream has a mindset for success. Bite-Sized Training is a time management system. The Coaching Clinic is for Time for Me. A generous gift to the coaching clinic. The Coaching Clinic is out with the old. Bite-Sized Training is a time management audit. The coaching clinic uses your extra day.

Stress Tools

The introduction to stress management. There is a stress site and mind tools. Stress Diaries can be used to identify short term stress. Performance planning can help reduce stress. The expert interview was performed under pressure. Deep breathing, PMR, relaxation response are some of the physical relaxation techniques. Mental stress management using imagery. Channelling anger is effective. How good is your anger management? Ensuring that others respect your needs is called Managing Your Boundaries. Beating Self-Sabotage is recognizing and overcoming it. Are you a positive or negative thinker? Thought Awareness, Rational Thinking, and Positive Thinking. Why can’t I say no? Preparing for success is building self-confidence. Will I be able to do this? Job analysis is used to manage work overload. The book is called Shape Your Self. After a hard day at work, how to relax? Rest, relaxation and sleep are included. Getting a good night’s sleep starts each day fresh and full of energy. There is peace amid chaos in Toffler’s Stability Zones. Are you ready for a real vacation? Preparing to make the most of your time. Checking yourself for burnout is a self-test. The breaking point. Stressed? How to survive the holiday season. Let’s go for a little while. The stories that run our lives. The coaching clinic is about decluttering. Bite-Sized Training is designed to reduce stress. Where is my enthusiasm? The learning stream has a mindset for success. Get over it! The benefit of the doubt is a coaching clinic. A coaching clinic. Enjoy the journey! The Coaching Clinic is for Time for Me. A generous gift to the coaching clinic. The Coaching Clinic is about Beating the Seasonal Blues. Don’t take it personally. Do something different. Please yourself. The coaching clinic deals with all work and no play. You can live your passion at the coaching clinic.

Communication

Communication skills can be learned. Communications planning is about getting the right message over. Perfecting the call to act is part of Monroe’s Motivated Sequence. Making your writing appealing and logical is the rhetorical triangle. Understanding body language is related to non-verbal communication. Making a good first impression. Affirmativeness is getting what you want or need by working with people. Email is effective. You should know writing skills before you write it down. Team member performance is kept high and well-integrated by giving and receiving feedback. Teamwork and improving performance are encouraged by the feedback. Selecting the right format for charts and graphs. AIDA is about inspiring action with your writing. Listen to what people are saying. Empathic listening goes beyond active listening. Achieving excellence in communication is achieved through neural-linguistic programming. Communicating without creating barriers is what Jargon Busting is about. Asking questions effectively is one of the questioning techniques. Keeping it simple avoids confusion and complexity. Understanding the dos and don’ts of persuading is the power of persuasion. Public speaking and presentations can be improved. Communicating effectively with the right content and slides is what delivering great presentations is all about. Speaking to an audience is a great way to communicate complex ideas. Managing presentation nerves is dealing with fear. There is a presentation planning checklist. Preparing for difficult conversations. Staying cool and confident under pressure is what thinking on your feet is about. Responding calmly and rationally to unwarranted criticism is dealing with unfair criticism. Grouping information makes it easier to understand. The Ice Breaker’s Easing group contribution. Effective meetings can be run. A facilitation is guiding an event through to a successful conclusion. Helping people understand one another is what the Johari Window is about. Concept Attainment is reaching a shared understanding of important ideas. Simply communicate your benefits is the value proposition. Business story-telling uses stories to inspire. Communicating internationally. Don’t shut down communication in a crisis. Terminating employment honestly, respectfully and with dignity is what Delivering Bad News is about. Conflict resolution is done rationally and effectively. Cross-Culture Communication is a type of communication. Learning the ins and outs of global business is cross-Cultural Business Etiquette. Bite-Sized Training is a written communication. Who cares what other people think? Bite-Sized training is used to give better presentations. Bite-Sized Training is about assertiveness. Annette Simmons is an expert interviewer. Let’s communicate! There is a learning stream. Kerry, Joseph, Ron, and Al Switzler wrote a book. Listen! Bite-Sized training is used for networking skills. The Power of Body Language is a book.

Creativity

The skills of creativity. Generating many radical ideas is brainstorming. A different approach to brainstorming is called reverse brainstorming. Understanding new ideas can be done with a lot of questions. Brainstorming multiple ideas with multiple stakeholders. Crawford’s Slip Writing Method gathers ideas from many contributors. Random input makes creative leaps. Using comparisons to express ideas and solve problems is called metaphorical thinking. Carrying out thought experiments is avocation. Reversal is the improvement of products and services. SCAMPER is generating new products and services. Creating new products and services is what attribute listing is about. A backstop creativity process is called synectics. Developing products that delight is a model analysis. Generating different perspectives is what the reframing matrix is about. A simple process for creativity. A powerful methodology for problem-solving. Managing ideas effectively is a practical innovation. Think differently and create new ideas. Graham Jones and Adrian Moorehouse wrote Developing Mental Toughness. Harry Beckwith and Christine Beckwith wrote You, Inc. The book is called Think Big, Act Small. Bite-Sized Training allows you to get creative. A generous gift to the coaching clinic. Nassim Nicholas Taleb wrote Fooled by Randomness. Andrew Razeghi is an expert on how to have better ideas. The book is called myself and Other More Important Matters.

Learning Skills

Information skills can be learned. Taking notes using mind maps. Another good note-taking approach is Cornell. The reading is fast. Reading strategies can be used to read quickly. SQ3R is a fully absorbing written information. Review techniques keep information fresh in your mind. You can learn in the way that suits you. Everyone understands 4MAT. Making learning more satisfying is what the Conscious Competence Ladder is about. The Complete Idiot’s Guide to Knowledge Management is a book. Consuming information is more efficient if you read smarter. Bite-Sized Training is a learning strategy. There is an introduction to memory techniques. Remembering a simple list is the link and story methods. Remembering simple ordered lists is what The Number/Rhyme Mnemonic is about. Th

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