SKILLTECH ACADEMY INDIA – SALESFORCE CRM – A COMPLETE GUIDE

What you will learn.

You can learn about user interface and settings. You can learn about campaign, sales funnel, billing and Invoicing. You can learn about Tasks and Calendars in Saleforce. Understand about call logs and customer support.

There are requirements.

Knowledge of business processes. The concept of cloud based works and software as a service should be clear.

There is a description.

If you are a marketing professional with the help of aCRM you can easily create campaigns and promotional projects and collaborate with others online. You can use the system to create campaigns and follow up.

Business Administration students and corporate employees who want to learn about Customer Relationship Management can take this course. Managing Projects, Tasks, Campaigns, EMails, Support Centre, Sales Funnels are some of the daily business processes that this tool helps in dealing with.

The system helps you to track all your employees business activities and progress from a central interface.

It is possible to follow up various Support Issues and Service Requests that have been generated by your customers with the help ofSalesforce. Customer specific support request can be efficiently managed by the system.

If you are a Sales Professional you can send Quotations to follow up leads and convert them into Deals with the help ofSalesforce. After the Purchase Order is approved by the Client, you can send an invoice from a central control panel.

The topics have been covered in the course.

There is a user interface. The settings are on. There are leads, contacts, and companies. There is a campaign. There is a sales funnel. Invoicing and billing. There are tasks and calendars. Logs can be called. Customer support. Who this course is for?

Business administration students. Professionals in the business field. Marketing and sales professionals. Service centre personnel.

SalesForceCRM is a complete guide with videos, PDF’s, and templates.