Latasha Ellis – Managing Challenging Patient & Family Behaviors: 101 Strategies for Healthcare Professionals
Latasha Ellis – Managing Challenging Patient & Family Behaviors: 101 Strategies for Healthcare Professionals
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Description
- Faculty:
- Latasha Ellis
- Duration:
- Full Day
- Format:
- Audio and Video
- Copyright:
- Jan 18, 2017
Description
Outline
Difficult patient encounters.
- Why are challenging behaviors presenting?
- Five key strategies to use with all patients
There are major categories of challenging behaviors.
- Anger and aggression
- Acute crisis (sexual assault, domestic violence)
- Suicide ideations
- Severe mental illness & psychiatric diagnosis
- Personality disorders
- Substance abuse
- Dementia vs. delirium
There are contributing factors of difficult encounters.
- Patient and Family
- Patient’s story and valuing diversity
- Family dynamics
- Mediation
- Provider’s Role
- Self-awareness
- Managing our emotions and bodies
- Emotional intelligence
- Situational/ Environmental factors
Prevention strategies can be used.
- Early detection/warning signs
- Identifying and supporting needs and strengths
- Avoid the misuse of power
- Effective communication as key
- The Interactive Model
- Motivational interviewing (empathy, empowering)
Intervention strategies are used.
- The concept of “Blending”
- Nonverbal Blending
- Verbal Blending
- Encountering Aggressive Behavior
The post-vention strategies.
- Conflict resolution
- Effective reinforcement
- Limit setting and consequences
- Debriefing
There are beneficiaries of effective management.
- Patient
- Family
- Healthcare provider
- Staff
Faculty
Latasha Ellis, MSW, LCSW Related seminars and products: 2
Latasha Ellis has served patients across diverse clinical settings, including: community mental health clinics, inpatient and outpatient medical facilities, the state of MD Department of Correction, and the VA School for the Blind and Multi-disabled. She is the owner and CEO of the company.
Latasha works with area hospitals to provide psychological services to patients. She is a clinical supervisor with the National Association of Social Workers.
Latasha enjoys delivering corporate workshops/ seminars on a variety of topics pertinent to workplace challenges as well as providing trainings throughout the country from her expertise on challenging behaviors. She is a certified trainer of Managing Aggressive Behaviors through The University of Oklahoma Outreach program.
Latasha has a passion for the field of mental health and behavior management. She has trained students at several universities, including the University of North Carolina-Chapel Hill.
Latasha received her masters degree in social work from the University of Maryland at Baltimore. She holds a concentration in Clinical Social Work with a primary specialization in Mental Health and a secondary specialization in Management and Community Organization. Latasha is working on her PhD.
Speaker disclosures.
Latasha Ellis has a private practice. She is paid by PESI, Inc.
Latasha Ellis has no relevant non financial relationships.
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