Measuring Business Performance

By: Eddie Davila is a person.

There is a level. Intermediate.

This is the length of the story. 1h 37m

It was released. Feb 7,

Description:

The perfect metric is the one data point that will tell the organization everything they need to succeed. A lot of companies make a lot of errors in measuring themselves. Eddie Davila explains why it’s important to measure performance and highlights some of the most common errors in measuring your own company’s performance in this course. He explains what makes a good metric, how to evaluate your current measurement system to see if it meshes with your organization’s goals, and how you can develop and test a system of measurement from scratch. Along the way, he talks about the importance of data visualization tools.

Topics include:

• Metrics and human behavior
• Common corporate errors in measuring
• Developing a good metric
• Using the performance measurement tune-up
• Avoiding redundancy
• Using dashboards, infographics, and other data visualization tools

Contents:

• Introduction
• 1. How and why we measure
• 2. Errors and challenges in Measuring
• 3. Developing a Good Metric
• 4. A system of Metrics
• 5. Performance Measurement Tune-up
• 6. Above and Beyond
• Conclusion

Author:

Eddie Davila is a person. The director is at Arizona State University.

Eddie is the undergraduate director for the Supply Chain Management department at the W.P. Carey School of Business at Arizona State University. Eddie teaches over 2,000 students every year in the introduction to supply chain management course. To accommodate a larger group of students and to reach students around the world, Eddie helped develop, write, and host a twelve-part YouTube video series on supply chain management. He has a supply chain digital book series that is available on both iTunes and Amazon. Eddie has interests in music, yoga, television, modern medicine, acting, physics, and fantasy sports. Eddie is at ease working with strange, creative, and passionate people.

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