ROBERT BARTON – GLOBAL IT MANAGEMENT

Global IT management. There are mechanisms that need to be put in place to effectively manage IT architecture, strategy, standards, and control across sites in a multinational firm. Concrete recommendations for core organisation, processes and deliverables are given for each domain. The approach fits nicely into established best practices for IT such as the CobiT® framework for IT management, and is a valuable resource for students studying IT management on Executive MBA courses.

TABLE OF CONTENTS

Foreword.

There is a table of exhibits.

There is a table of figures.

There is a table of tables.

Acknowledgements.

1. Why globalize IT management?
2. Organization.

There is an introduction.

There are core IT services.

IT organizations are being shaped by forces.

There are basic organizational variations.

There are two sides to a coin.

It is a practical approach.

Key players and institutions.

The person is moving towards action.

3. Architecture.

There is an introduction.

There are options and expectations.

Managing architecture.

Organization.

Funding.

The map shows the current IT architecture.

Adapt architecture to requirements.

There is tool support.

Summary.

4. Strategy.

There is an introduction.

There are options and expectations.

Managing strategy.

Organization.

Funding.

Agree strategy.

The organization should be aligned.

Implementation.

Review your progress.

There is tool support.

Summary.

5. Standards.

There is an introduction.

There are options and expectations.

There is a choice of standards.

Managing standards.

Organization.

Funding.

New standards are defined.

Maintaining standards.

Handling exceptions.

There is tool support.

Summary.

6. Control.

There is an introduction.

There are options and expectations.

Managing control.

Organization.

Funding.

Managing IT costs.

Project control.

Balanced scorecards are being implemented for IT.

There is tool support.

Summary.

7. Value of Global IT Management—Tested.

There is a positioning with established best practices.

COBIT ^® .

ITIL ^® .

There are two princes, PRINCE2 and PRINCE2. It’s ® .

There is a glossary and an acronym.

There are references.

Index.

AUTHOR INFORMATION

Robert Barton is an independent IT consultant with extensive professional IT experience throughout Europe, including three years as Head of Global IT Strategy, Architecture and Standards at the leading global pharmaceuticals corporation.

THE WILEY ADVANTAGE

• Integrates all major elements of global IT management in one book
• Covers key issues and presents straightforward guidelines for implementation
• Provides context throughout by using examples from leading firms including Philips, Nestlé, Novartis, Toyota and UBS

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