Bullet Proof Manager Programme

The course is supported by government funding for companies with less than 250 employees.

There is content. Mentoring can be used to create leaders. John Hersey is featured. Up to half of the top executives at top companies may retire in the next 5 years. John Hersey talks about what we can do about it.

5 steps of effective mentoring. Permission to mentor. A leader’s most important job.

A time investment strategy is being developed. Also featuring Dr. Terry Paulson. Executives complain about a lack of time because they have all the time in the world. There are ways to make more profitable time investments.

There is a 6-step time investment strategy. Don’t kiss Yes. Manage priority shifts and identify problems.

Increasing productivity through people. Jim is with Jim. The ability to motivate people was the most common response to the question of the most important quality for leaders to possess in hard times. This is where we look at this topic.

It’s important to keep purpose alive. Discretionary effort investments. There are 4 modes of performance.

It is possible to use strategic thinking to improve strategic planning. Also featuringMarcia Steele. What distinguishes top companies? Studies show that top firms set tougher goals, look more to the future, and play more active parts in strategic planning.

There are 3 steps to strategic thinking. The posture is strategic. Strategies to achieve maximum return on investment.

How to maintain a good relationship. George Walther is featured. If they could, 25% of employees would fire their boss. Less than 2 out of 5 employees have trust in their leaders. George shared how to change the trends.

Seek common ground. Active listening.

There are seven steps to an effective delegation. Bob Johnson is with us. Managers and leaders do the right things. The right things must be one of the biggest leadership skills if this is true.

The skills of effective delegation. The focus should be on the end result. It is necessary to build trust, commitment and confidence. Remember and use names.

Positive communication can be used to motivate. Also featuring Amanda Gore. Up to 75% of employees think they could be more productive. What is stopping them? According to Gore, what may be stopping them is you.

Referring to comments. Critical words should be eliminated. Make people feel special.

How to deal with customers who are difficult to deal with. Lisa Ford is featured. Despite more spending on customer care and automation, research shows a continued increase in customer unhappiness. This session can help.

Difficult emotions should be dealt with. Find a solution to the problem. Difficult customers should be confronted gently.

Change is made by leaders. Also featuring Dr. Terry Paulson. There are five change management strategies. Captured heroic efforts. The power of story can be unlocked. In this session, we look at essential areas.

Support the efforts. Responsibilities of change management. The power of story.

Communication at a higher level is how to connect. Also featuring Nido Qubein. Poor communication is one of the most common reasons for managerial failure. We try to change the picture.

Communication connections are positive. Connected communicators have 5 things in common. Law of identification

What can we do to help employees be their best? John Hersey is featured. Sometimes a little success can keep you out of a lot of success. How can you help people see their greatness? We turn to John Hersey for the answer.

Look for greatness. Contagious leadership. The strengths of the employee.

The hour is 70 minutes. Also featuring Dr. Jim Hennig. Charles Bixton once said, You will never find time for anything. You have to make it if you want time. Jim Hennig agrees. He shares how to do it.

There are 12 productivity time locks. Nonessentials should be eliminated. You should make time your wisest investment.